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A real person who built the app reads every message. We usually answer within one business day.

To get the fastest answer

  • Include your store address, for example your-store.myshopify.com.
  • Tell us which page you were on and what you expected to see.
  • A screenshot helps a lot.
  • Never send passwords or API keys by email. We will never ask for them.

Data and privacy requests

Store owners can ask for a copy of their data, or for it to be deleted, at the same address. Requests from your customers that come through Shopify are handled automatically. See the privacy policy.